AI Use Policy

1. Purpose of This Policy

This policy outlines how Mint Copywriting Studios Ltd (Mint Studios) uses artificial intelligence (“AI”) technologies in delivering its services. It applies to all Clients, including those with existing agreements, and ensures transparency, quality, and compliance in the use of AI.

2. Scope of AI Usage

Mint Studios may use AI tools as part of its service delivery, in a responsible and controlled manner, for the following purposes:

a. Content Enhancement

To assist with drafting, editing, and refining marketing content, articles, and materials — improving clarity, quality, and relevance.

b. Product Understanding

To conduct research and analysis on Clients' products, services, and markets, enabling better articulation of value propositions.

c. Workflow Optimisation

To enhance internal efficiency in areas such as project management, client onboarding, and content delivery.

d. Innovation & Experimentation

To trial and assess new AI technologies that may improve service quality. All experimentation will be handled responsibly and will not compromise confidentiality or integrity.

3. Safeguards and Standards

To ensure quality, confidentiality, and professional integrity, Mint Studios adheres to the following safeguards:

  • No Autonomous Decisions: AI will never be used to make decisions regarding strategy, content, or advice without human oversight. All such decisions are made by qualified personnel.

  • Human Review: All AI-generated or AI-influenced content is reviewed, edited, and approved by Mint Studios staff before being used or shared.

  • Trusted Platforms: Only reputable, commercially licensed AI platforms with robust data usage controls and privacy features are used.

  • Data Protection: Client data is never submitted to public or open-source AI tools that could store or reuse the data for model training. Proprietary or sensitive information remains strictly confidential.

4. Responsibility and Accountability

Mint Studios remains fully accountable for the services and deliverables it provides. The use of AI is intended to support — not replace — human expertise and professional judgment.

5. Questions and Further Information

Clients with questions about this policy or how AI tools are used in their specific projects are encouraged to contact their Mint Studios account representative.

6. Policy Updates

As AI technology continues to evolve rapidly, this policy may be updated to reflect changes in best practices, legal standards, or Mint Studios' internal processes. Clients are advised to review this policy periodically to stay informed about any revisions. Any significant updates will be communicated where appropriate.